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Frequently asked questions

You can easily track your package live on our website with the Track & Trace information you received after placing your order.

Of course! After your order has been processed by us, you will receive the track & trace code by e-mail. You can track your parcel live via our tracking page.

On our tracking page you can follow the location of your package at any time using the Track & Trace code. Here you will also find the estimated delivery date and the current status of your order. Please feel free to contact us if you have any questions about this!

You can easily return your order within 14 days of receipt.

Please contact our customer service stating your order number and the reason for the return. You will then receive a return form with all the instructions on how to return your order without any problems.

Garments that do not fit can be exchanged within 14 days.